Sunday, October 24, 2010

China- Part One-A2 SFO


I am hoping that the LAX-AA experience is the end of my hassles traveling. I am truly amazed at the difference between International Airports/Terminals and Domestic ones. It is like the difference between a Greyhound Bus Terminal and Ritz-Carlton. The Tom Bradley International Terminal is one of the worst Intl. terminals, but it is far greater than LAX's domestic terminals. Even the SFO Intl terminal is gorgeous, state-of-the-art architecture, lots of space, computerized, and efficient. It looks like Hong Kong's airport terminal.

Sights of the AA-Greyhound: 1) an upper-aged woman wearing a tight cotton dress and a thong. Chenlu and I had to shield our eyes. 2) Three travelers, all alone, saddled up at the bar drinking beer and one woman taking a shot of tequila....at 6:30 a.m.! Outside of Vegas, only in the Greyhound LAX will you see that. 3) The difference between AA-Greyhound flight attendants and the Internationals (the greyhounds have to turn sideways to get down the aisle, and they are cantankerous as all hell). The International Team looks like they had military training mixed in with customer service. We need to improve on this immensely. 4) Two Starbucks Coffees in the same terminal, both with very long lines.

China- Part One-A LAX-AA Witch Hurdle


We made it past the brood of witches at AA. I think it may have been because our reviewing AA employee was a middle-aged Latino man who wants to go to Shanghai! Either way, he was surprised to see that we had such a problem on Friday and said he has seen much worse. I thanked him and asked him, "Where were you on Friday?

Shuttle buses, elevators and airplanes always create an interesting "stranger energy field" (SEF). Where you are in close contact with strangers and you have one of two options; engage or disengage. Men are good at this, because every trip to a public restroom creates a similar scenario, and unless you are at a sporting event, you must surely disengage.

This morning, at 4:30 am, a few of us gathered on the shuttle and remarked about being tired, the darkness and the hotel Starbucks being closed. An older gentlemen boarded the bus and set his bag down, before he looked up I said, "Good evening!" (Laughter followed).

Saturday, October 23, 2010

CHINA - Part One - Failure to Launch


Chenlu and I are embarking on a two-week trip back to China. She is going to visit family and I am going to visit factories. It has been planned for quite awhile, and I will try to add a daily edition to my blog about my visit to China.

The first entry was supposed to be from Beijing, starting about right now. We were to arrive Saturday night late and be in our hotel waiting for a three-day visit to the capital city. Needless to say, that did not happen as we encountered one of the more difficult and stressful days I have had in quite awhile.

On Thursday, I learned that our container of product held at customs in Long Beach was being held longer because we had an legal/marking issue UL. I awoke Friday morning to an indifferent couple of directors from New York, who accused us of illegally marking product and threatened to eliminate our quarter million dollar inventory and essentially put out us out of business. The car was packed in the office parking lot as I feverishly read and assembled our "case" to present to them showing a clear-cut mistake on their part. I left late for the airport.

We arrived at the American Airlines terminal 9 minutes to late to check-in bags on the plane for an international flight AND my passport was rejected as a damaged from sunscreen stains from the summer. It was clearly legible, and both the US Immigration Department (added pages) and the Chinese Embassy (Visa) reviewed and modified it for my impending departure.

I hate American Airlines (note: my absolute no-brainer, worst customer service company in my 20+ years as an adult!) as they eliminated any hope of me catching a flight that day, this weekend, or even within the next month! Two hectic hours later, I flights, visited a Beverly Hills Passport Specialist, US Immigration Office and the Ticket Counter for Cathay Pacific, all of which accepted my passport and denounced American Airlines for their absence of leniency.

With calm, the reproach to the AA counter resulted in a lengthy meeting of "the witches of AA-LAX" to which they agreed to "let" me go this time, of course, there is no guarantee next time.

Ugh! The weekend was shot, Beijing was eliminated from the trip, my wallet was zapped excruciatingly so from the rebooking, but we cashed in some rewards and stayed at a nice hotel at the airport and dumped our frustration into a calm dinner and quiet night of comfort.

Earlier this week, I watched a movie with Kathy Bates and Matthew Maconahay (Failure to Launch). I remember thinking that Kathy Bates is like Morgan Freeman, as an actor that plays many roles in big movies, with such ease. The "witches" of AA-LAX remind me of one her most famous character roles that she played: Annie Wilkes in Misery!

Sunday, October 17, 2010

Identity - Part One

Last weekend was beautiful day in Sunny Southern California Suburbia and I was driving with Chenlu and the kids past our local park. There was small showing of a piece of the Berlin Wall on display for the weekend by what looked like a amateurish group dedicated to remembering the significance.

Just over 20 years ago, The Berlin Wall fell and created what I believe to be one of the most significant bookmarks for the history of the political man. For me, the wall and the date represent a significant change in my life, for so many reasons, but here are two.

From my family's perspective, the Cold War was over, and essentially so was my father's career in the Aerospace/Defense Industry. We won? He won! But, his talents and skills for the past two decades become instantly extinct and much like the city of Berlin, he changed. Black and white became gray, and he pushed himself to diversify. It was clear to me then, that once the wall came down, it was never going back up.

From a personal perspective, my wall of being a college kid enjoying the spoils of freedom to which responsibility loomed heavy on the other side, fell too. Starting my own family was much like Berlin starting over. The two sides flooded together to form a new way of life. Preparation, patience and maturity gave way to urgency, emotions and chaos. Now, of course, starting a family at such a young age was not unusual, but much like the diverse ideological differences between the West and the East, the expectations were drastically different than the reality of the change.

Carly asked what was the Berlin Wall and why is there a piece of it here. As you drive past the green park, kids playing baseball and soccer, cloud-less sunshine beaming off the faded asphalt and concrete sidewalks, I lose my ability to describe what it is. For, selfishly, I do not have the capability to really understand the significance of the wall to others, but just myself and how it impacted me. I shrink into simple thoughts, and like an elementary textbook describe in a few sentences what the wall was and why it fell.

As I pull up to my apartment complex, the gate is closed and waiting for signal to open. I reach up above my head on the ceiling console of my SUV and pull out a small box with the little white button that I push to open the gate and let me in. With the smallest of effort, I press the button and I my access is confirmed and the gate opens for my arrival. The wall is down and I must move forward to continue the day before me.